Terms of Service
Effective Date: 24 Feb 2026
Last Updated: 24 Feb 2026
These Terms of Service (“Terms”) govern your access to and use of the services, programs, and website provided by Incredible Chess (operated by legal entity Atul Ashokrao Dahale, registered sole proprietorship in India; referred to as “Incredible Chess”, “the Academy”, “we”, “our”, or “us”).
By enrolling in our training sessions, purchasing digital materials, or accessing https://incrediblechess.com, you (“Client”, “Student”, “Parent/Guardian”) agree to be bound by these Terms.
1. Services Provided
Incredible Chess Academy provides chess-related educational and training services including:
- Online 1-to-1 chess coaching
- Group chess classes
- Training courses and recorded programs
- Online or in-person camps and workshops
- Chess tournaments and events
- Chess materials and related products
Services are delivered online unless explicitly stated otherwise.
2. Eligibility and Minors
Many students are under 18 years of age. Enrollment of minors must be completed by a parent or legal guardian.
The parent or guardian agrees to:
- supervise participation
- manage communication and scheduling
- ensure adherence to Academy policies
- accept financial responsibility
3. Scheduling and Attendance
Students are expected to attend scheduled sessions on time.
Late arrival by a student does not extend session duration.
Missed time due to student delay is considered consumed.
4. Student Rescheduling and Cancellation
1-to-1 Coaching
Sessions may be rescheduled with at least 24 hours prior notice.
Sessions missed without sufficient notice may be treated as completed and non-refundable, except in genuine emergencies at the Academy’s discretion.
5. Group Classes Policy
Group classes follow fixed batch schedules.
If a student misses a group session:
- The class is not rescheduled or carried forward
- Session recording will be provided for revision
- No refund or replacement session applies
This ensures continuity and fairness for all participants.
6. Coach Rescheduling or Cancellation
In rare situations such as public holidays, tournaments, travel, illness, or unavoidable commitments, a session may be rescheduled by the Academy.
The Academy will ensure the student receives the paid session through:
- rescheduling to a mutually convenient time, OR
- carry-forward to a future schedule, OR
- replacement session
No paid session will be forfeited due to Academy-initiated changes.
7.Fees, Payments, and Taxes
7.1 Pricing & Currencies
All coaching fees, workshop registrations, courses, and digital materials are quoted and charged in the currency specified on the checkout invoice or payment link (e.g., USD, EUR, GBP, AUD, or INR). Clients are solely responsible for any cross-border transaction fees, currency conversion charges, or bank processing surcharges applied by their card-issuing bank.
7.2 Taxes & Invoicing
Applicable taxes (including Indian Goods and Services Tax / GST) are itemised where mandatory under Indian law. For international clients, educational training services are treated in accordance with applicable cross-border service regulations.
7.3 Delivery & Fulfillment Timelines
- Online Coaching Batches & 1-on-1 Sessions: Upon successful payment confirmation, schedule details, batch timing, and online meeting links (Google Meet/Zoom) will be delivered to your registered email or WhatsApp within 24 to 48 hours.
- Digital Courses & Study Material (PGN/PDF): Access details or download links will be delivered electronically via email within 24 hours of payment.
- Physical Products (if applicable): Standard shipping timelines and courier tracking information will be provided via email upon dispatch.
7.4 Dispute Protocol
If you have any questions or believe an error has occurred regarding your payment, please contact us immediately at info@incrediblechess.com before raising a dispute or chargeback with your card provider. We resolve legitimate billing discrepancies promptly.
8. Refund Policy Reference
Refund eligibility and conditions are governed by the Academy’s Refund Policy page.
By enrolling or purchasing services, you acknowledge and agree to the Refund Policy.
9. Courses and Recorded Content
Courses, recordings, PGNs, training materials, and curriculum are provided for personal educational use only.
Students may not:
- share recordings
- distribute materials
- upload content publicly
- reproduce or resell Academy content
Unauthorized distribution may result in termination of access.
10. Tournaments and Events
Tournament or event participation may require separate registration and fees.
Participants agree that:
- names, ratings, standings, and results may be published
- photos or videos may be used for reporting or promotion
- games may be recorded or shared for educational purposes
Parents or guardians consent on behalf of minors.
11. Camps and In-Person Programs
The Academy may organize online or physical camps, workshops, or training programs.
Participation in physical programs may involve:
- travel to venue
- external facilities
- group activities
Schedules or logistics may change due to practical or operational requirements.
The Academy will take reasonable care in organization but is not liable for:
- travel disruptions
- venue-related issues outside Academy control
- participant negligence or misconduct
Specific details (schedule, fees, venue, cancellation) will be communicated separately for each camp.
12. Products and Materials
The Academy may sell chess products or educational materials.
All purchases are subject to:
- availability
- delivery timelines
- applicable return or refund terms
13. Student Conduct
Students must behave respectfully toward coaches and other participants.
The Academy may suspend or terminate services for:
- disruptive behavior
- harassment
- misconduct
- cheating or dishonesty
- repeated non-compliance
No refund applies in cases of misconduct.
14. Right to Refuse or Discontinue Service
Incredible Chess Academy reserves the right to refuse enrollment, discontinue services, or decline continuation of coaching to any student at its discretion.
This may include situations such as scheduling constraints, non-compliance with policies, non-payment, disruptive behavior, or where the Academy determines its programs are not a suitable fit.
Where services are discontinued by the Academy for reasons other than misconduct or policy violation, unused prepaid sessions may be handled according to the Refund Policy or communicated arrangements.
15. Technology and Online Sessions
Students are responsible for:
- internet connectivity
- device access
- platform compatibility
The Academy is not liable for interruptions caused by user technology limitations or failures.
16. Educational Disclaimer
Chess improvement depends on individual effort, practice, and participation.
The Academy does not guarantee:
- rating increase
- tournament results
- titles or achievements
17. Changes to Services or Policies
The Academy may update schedules, coaches, formats, curriculum, or policies to improve service quality.
Updated Terms become effective upon publication on the website.
18. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of India. Any legal dispute or proceeding arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Parbhani, Maharashtra, India.
19. Academy Contact
Incredible Chess
Operated by: Atul Dahale
Registered Administrative Office: Sambhaji Road, Mali Galli, Parbhani, Maharashtra – 431401, India
Email: info@incrediblechess.com
WhatsApp / Phone: +91 96651 51911
