Privacy Policy

Privacy Policy

Effective date: 24 Feb 2026
Last updated: 24 Feb 2026

Incredible Chess Academy (“Incredible Chess”, “we”, “our”, “us”) operates the website https://www.incrediblechess.com and provides chess‑related services worldwide, including coaching, courses, tournaments, events, and sale of chess products and materials. We are committed to protecting your personal data in accordance with applicable Indian laws (including the Information Technology Act, 2000 and rules thereunder) and, where applicable, international data protection principles.

1. Scope

This Privacy Policy applies to all users of our website, students, parents/guardians, customers, event participants, and purchasers of products or services from Incredible Chess Academy.

2. Information We Collect

We may collect the following categories of information:

Personal identification
Name, email address, phone/WhatsApp number, country, age or child age (if provided by parent), chess rating and training goals.

Transaction & billing data
Payment details, invoices, purchase history, subscription status (processed via secure third‑party payment processors such as Razorpay, Stripe, Wise or banks — we do not store full card details).

Service data
Class schedules, lesson notes, game records (PGN), tournament participation, performance data, feedback, support messages.

Technical & usage data
IP address, device/browser type, pages visited, cookies, analytics identifiers.

User‑generated content
Reviews, testimonials, tournament results, media submitted with consent.

3. How We Collect Information

We collect information:

  • Directly from you (forms, registration, checkout, email, WhatsApp, class platforms)
  • Automatically via website cookies/analytics
  • From parents/guardians for minor students
  • From tournament registrations or partner platforms
  • From public chess platforms when voluntarily shared (e.g., FIDE/Chess.com ID)

4. How We Use Information

We use personal data to:

  • Provide coaching, courses, and training services
  • Register and manage tournaments/events
  • Sell and deliver chess products/materials
  • Process payments and subscriptions
  • Communicate schedules, updates, and support
  • Improve training quality and website experience
  • Maintain academic and performance records
  • Send important service or policy notices
  • Prevent fraud, abuse, or misconduct
  • Comply with legal obligations

We may use testimonials or student achievements for marketing only with consent.

5. Payments

Payments are securely processed through third‑party providers (e.g., Razorpay, Stripe, Wise, banks). Incredible Chess does not store full card or sensitive financial credentials. Payment processors handle data under their own privacy policies.

6. E‑commerce & Product Sales

If you purchase chess products (e.g., books, clocks, materials), we use your data to process orders, shipping, invoicing, and customer service. Shipping partners receive only necessary delivery details.

7. Tournaments & Events

For tournaments we may publish limited participant information (name, rating, federation, results, photos) on standings pages, reports, or marketing — consistent with normal sports event practice. Parents consent for minors during registration.

8. Children’s Privacy

Many students are minors. Personal data of children is collected only with parent/guardian involvement or consent. Parents may request review or deletion of child data at any time by contacting us.

9. Cookies & Analytics

We use cookies and similar technologies to:

  • Maintain website functionality
  • Understand usage and traffic
  • Improve performance and content
  • Support marketing analytics

You may disable cookies in your browser, though some features may not function fully.

10. Data Sharing

We do not sell personal data. We may share limited data with:

  • Payment processors
  • Shipping/logistics partners
  • Email/communication platforms
  • Tournament arbiters/officials (events only)
  • Legal authorities when required

All partners are expected to protect data appropriately.

11. International Users

We serve global students. Data may be processed in India and other countries where service providers operate. By using our services, you consent to such transfers where legally permitted.

12. Data Retention

We retain data only as long as necessary for:

  • Active services or subscriptions
  • Academic/training history
  • Legal or tax compliance
  • Dispute resolution

Users may request deletion, subject to legal obligations.

13. Security

We implement reasonable technical and organisational safeguards (secure hosting, SSL, access controls). However, no online system is 100% secure.

14. Your Rights

You may request to:

  • Access your data
  • Correct inaccuracies
  • Delete data (where permitted)
  • Withdraw consent
  • Opt‑out of marketing

Requests: info@incrediblechess.com

15. Third‑Party Links

Our website may link to external sites (e.g., chess platforms, social media). We are not responsible for their privacy practices.

16. Policy Updates

We may update this policy periodically. The latest version will always be posted on this page with an updated date.

17. Contact

Incredible Chess Academy
Founder: Atul Dahale
Email: info@incrediblechess.com
WhatsApp: +91‑9665151911
Location: Maharashtra, India

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